- Note: Refunds, Cancellations, & Rescheduling Policy
Disclaimer: If the Practitioner has not listed their refunds/cancellations/rescheduling policy on their service listing page, please message them for more information. SproutStep, LLC does not mandate a standard refunds/cancellations/rescheduling policy for Practitioners.
However, SproutStep LLC will not refund the 10% SproutStep marketplace commission fee or the Stripe payment processing fee under any circumstances.
Please follow the instructions in the website FAQs to file a dispute, refund request, or cancellation request.
In most cases, you can attempt to reschedule your appointment by messaging your practitioner.
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